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About Me

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Memphis, Tennessee, United States
Small town paralegal in the city. Once ran a law office, now being run by one. Med mal defense litigation. I think it's growing on me.
Showing posts with label clients. Show all posts
Showing posts with label clients. Show all posts

Monday, January 11, 2010

The Good Days

Today was a good day. It was a rewarding day. It was very satisfying. I could go on.

Today I went to court with the Boss for the first time. Actually, I met him there, but I was there nonetheless. He was appearing in a matter that has been, in some form or fashion, dragged out for years. We went in today hopeful and optimistic, but not sure by any means. By the end of the day, I was walking on clouds. If I felt that amazing, I cannot imagine how the client felt.

But it all began with an email from the Boss: "We're about to get started if you want to come." (I had been at the office hard at work.) I took stock in my clothes. Never having been in real court before (as opposed to "fake" traffic court), even as an observer, I had no idea what people wore. The lawyers always wear suits, but they are supposed to. What does someone who is not a party to the proceedings wear? I decided that overdressing would be better than the alternative, so I rushed home to slip into a suit (one that was purchased two years ago in the juniors section of a discount store, I might add). I could have worn a nicer skirt suit, it is true, but it was so cold here this morning that my hot water froze. I was not going to subject my legs to the same kind of torture.

I arrived just in time to walk in as all the witnesses were being shooed out. The Judge looked over at me and asked, "Um, are you a witness?" She was about to send me back out the door, but the Boss assured her I was meant to be there. Then commenced the hearing.

I've never seen the Boss in action. I suppose it was exactly what I would have expected. Having worked with him for over two years, I'm pretty familiar with his mannerisms. I was more interested in the Judge, her assistant, the court reporter, the other lawyer, and the other lawyer's client. This being a small court room, there was nothing grand about it. The first row of benches opened directly to the folding tables reserved for the parties and their attorneys. The court reporter sat directly in front of the witness stand doing her thing. I was surprised that the Judge had a laptop open in front of her. In fact, much of her attention was directed toward whatever she was doing on it. Her assistant sat to her left and was working on her own laptop.

The proceedings were formal enough, but not extremely technical. When someone had an objection, he stated it, mainly speaking in a low tone toward the other attorney. The Boss and the other lawyer frequently approached the bench (or rather stepped a few steps toward it from their tables) to discuss the merits of an objection. All the while, I saw prim and proper, drinking in the scene. After the Judge called for a recess, the Boss waved me up to the bench to introduce me to her. I guess to assure her I was not a wayward witness but rather his harmless paralegal.

Fortunately for our case (but unfortunately for my desire to see more of the hearing), circumstances prompted a settlement of sorts. During the waiting time, I spent time in the lobby with our client and the client's family, who made me feel right at home with them. When the Boss came over to give the client an update, he at some point jokingly called me smarter than him. The family all laughed. As he walked away, the father said with a wink, "So your Boss thinks you are smarter than him."

"Not so," I answered. "He is the brilliant legal mind. I am merely his assistant. The Watson to his Sherlock Holmes."

"Ah," said the father, "But what was Sherlock Holmes without Watson?"

At the end of the day, all was well with the world. Almost all, anyway. All enough to count, that is. There were hugs and smiles and sighs from all, and a cautious sense of relief from the Boss. Today was a good day.


Tuesday, October 13, 2009

Dreams and Such

The Boss asked me yesterday to try my best not to schedule meetings for today. The schedule was clear, completely free. It had the potential to be a very productive work day. And we needed a work day, believe me. The phone has been ringing nearly constantly with one thing or another, and every new client expects that his case is the only case we have. Of course, everyone who works in a law office knows clients expect this. If I were someone's client, I would expect immediate and direct attention to my situation, too. Unfortunately, that's impractical at a one-lawyer-one-paralegal law firm. So we do our best.

Still, clients drop in unexpectedly to check on the cases they brought us only the day before. It is the nature of the beast that is small town law.

Because of all of the calls and initial consultations lately, the Boss has been stuck in his office for much of each day. When he is not in his office with clients, he can be found in court. And even though I'm only one step down from SuperWoman, I still need for him to be available to approve drafts and sign important documents. As the attorney and business owner (his name's on the shingle), I find that he is a necessary part of the business, even more so than myself (gasp, I know). So when we are clogged with meetings, the work that needs to be done for all the other important clients gets backed up. It's a conundrum. We need the new business to keep the firm running, but the new business creates a system slow-down. What to do?

Well, today our answer was to daydream about what it might be like to work at the other end of the legal spectrum, where clients are multimillion dollar corporations and pages serve you bottled water when you ring a little bell. Actually, the Boss started this daydreaming bit. At the end of our long day, he started reminiscing about the direction his career could have taken had he taken the fancy, travel-heavy, big-money job he was offered out of law school. "I could be a partner now," he sighed whimsically.

As he left for the day, I began to imagine my own life in a mid-to-large-sized firm where I wouldn't have to answer phones or clean the fish tank. In my dream world, I would have a 401(k), catered lunches, and the assistance of multiple other teammates. My dream was ruined by some young fellow with a brand new law degree (and no idea how to use it) trying to treat me like "the help" and a grumpy partner barking orders that made no sense because he should have retired ten years ago. I know these situations aren't status quo at larger firms, but anywhere else would open me up to the possibilities of meeting these nightmares. Apparently even my subconscious thinks I'm better off in my small town law office.

As I prepared to leave (late, too - I was at the office until 5:08 pm!), I made sure to feed the fish, water the plants, and check the phone messages. Then I thanked my lucky stars that I have the hours I have, the Boss I have, the cases I have, and even the clients. Especially the clients, walk-ins and all.